Coachella Valley Water District California Homepage
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  1. Home

  2. About Us

    1. About CVWD
      1. Our Promise
      2. Where does my water come from?
      3. Fields of Service
        1. Agricultural Irrigation & Drainage
        2. Domestic Water
        3. Groundwater Replenishment & Imported Water
        4. Recycled / Nonpotable Water
          1. Recycled Water for Agricultural Irrigation
          2. Nonpotable Water for Golf Course Irrigation
        5. Stormwater Protection & Flood Control
          Flood Maps for eastern Coachella Valley
        6. Wastewater Treatment
        7. Water Conservation
      4. Strategic Plan
      5. Redistricting
    2. CVWD Map
    3. Organization
      1. Departments
      2. Board of Directors
      3. Board Agendas
      4. Board Minutes
      5. Organization Chart
    4. Long-Term Water Management
      1. Salt and Nutrient Management Planning
      2. Sustainable Groundwater Management Act
        1. Indio Subbasin SGMA Compliance
        2. Mission Creek Subbasin SGMA Compliance
      3. Integrated Regional Water Management Planning
      4. Water Rights
      5. Urban Water Management Planning
      6. CVWD Climate Action & Adaptation Plan
    5. Regional Issues
      1. California’s State Water Project
      2. Colorado River Water
      3. Coachella Regional Water Management Group
      4. Salton Sea
      5. QSA Water for the Future
      6. Disadvantaged Communities Task Force
      7. Information About Agua Caliente Lawsuit
    6. News & Announcements
      1. News Releases
      2. E-Notifications
      3. Media Kit
    7. Leadership & Governance
      1. Board Agendas
      2. District Code / Ordinances
      3. Government Transparency
        Enterprise System Catalog
    8. Public Resources
      1. Public Information Documents
      2. Publications
        Bill Inserts
      3. General Publications Request Form
      4. Student Activity Books Request Form
    9. Legal & Environmental Notices
      1. Public Notices
      2. Environmental Documents
        1. 2020/21 Non-Potable Water Connections Project
        2. 2017/18 Non-Potable Water Connections Project
        3. Airport Boulevard Sewer Consolidation Project
        4. Avenue 66 Trunk Sewer Project
        5. Booster Station 5513W/5514 Improvements and Reservoir 5514-2 Construction
        6. CV Stormwater Channel Improvement Project
        7. East Coachella Valley Water Supply - Valley View Mobile Home Park Water Consolidation Project
        8. East Coachella Valley Water Supply – Saint Anthony Mobile Home Park Consolidation Project
        9. IXTP 7991 Replacement Project Draft IS/MND
        10. North Cathedral City Regional Stormwater Project
        11. Palm Desert Groundwater Replenishment Project
        12. Pierce Street Consolidated Water and Sewer Project
        13. Reservoirs 4711-3 and 4711-4 Project
        14. Sanitation Master Plan Update 2020
        15. Thousand Palms Channel Improvement Project
        16. Thousand Palms Flood Control Project
        17. Water Reclamation Plant No. 7 (WRP 7) Phase 1 Non-Potable Water Improvements Project
        18. Whitewater River Groundwater Replenishment Project
        19. Water Reclamation Plant No. 4 (WRP 4) Non-Potable Water Improvements Project
        20. Highway 86 Water Transmission Main, Phase 3 and 4 Project
    10. Community Safety
      Emergency Preparedness
    11. Careers and Job Openings
      1. Job Opportunities
      2. Job Opportunities for Internal Candidates Only
      3. Job Descriptions
      4. Benefits
    12. Employees
      1. Citrix Cloud
      2. Employee Self Service
      3. GIS Portal (On-Premises)
      4. Microsoft Office 365 Apps
      5. Outlook Email (Office 365)
      6. Remote Workplace Instructions
    13. Projects
      1. Non-Potable Water Offsite Pipeline Projects
      2. WRP 4 Recycled Water Improvement Project Phase I
      3. North Indio Regional Flood Control Project
      4. Local Hazard Mitigation Plan
      5. AMI Pilot Project
    14. Government Affairs
    15. CVWD Store
    16. Public Records Requests
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  3. Services

    1. Domestic Water Service
      1. Pay My Bill
      2. Start / Stop Domestic Service
      3. Payment Options
      4. Domestic FAQs
      5. Welcome New Customers
      6. Utility Bill Assistance
    2. Sanitation Service
    3. Canal Water Service
      1. Order Canal Water Online
      2. Start / Stop Canal Service
      3. Irrigation Water Availability Assessment (IWAA)
      4. Canal Ordering Holiday Hours
      5. Canal FAQs
    4. RAC Service
      1. Replenishment Assessment Charge
        1. East Whitewater River Subbasin Area of Benefit
        2. Mission Creek Subbasin Area of Benefit
        3. West Whitewater River Subbasin Area of Benefit
      2. Artesian Well Rebate Program
      3. RAC FAQs
    5. Water Quality
      1. Chromium-6
      2. Stannous Chloride Demonstration Project
      3. Lead and Copper Information
      4. PFAS
    6. Laboratory Analytical Services
    7. Education
      1. Community Education
        1. Tours
        2. Seminars & Workshops
        3. Speakers & Events
        4. Publications
        5. Calendar
      2. K-12 Education
        1. Classroom Presentations
          1. TK - Kindergarten
          2. 1st Grade
          3. 2nd Grade
          4. 3rd Grade
          5. 4th Grade
          6. 5th Grade
          7. Middle School
          8. High School
          9. Presentations for Multiple Grade Levels
        2. Field Trips
        3. Girl Scouts Patch Program
        4. Project WET Workshop
        5. Request Student Activity Books
        6. Additional Educational Resources
    8. Rates
      1. Rate Changes
      2. Nonpotable Water Rates
      3. Variance Forms
    9. Metal Theft & Tampering
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  4. Conservation

    1. Rebates
      1. Residential Rebates
      2. HOA and Commercial Rebates
      3. Golf Course Rebate
    2. Non-Functional Turf
    3. Report Water Waste
    4. Ask CVWD Video Series
    5. Watering Guide
    6. Conservation Tips for Residents
      1. Ask CVWD How To Videos
      2. Prototype Front Yards
      3. Residential Landscape Tips
      4. Watering Guide
      5. Conservation Tips & Fact Sheets
      6. Conservation Publications
        1. Lush & Efficient Guide
        2. Water Wise at Home
      7. Outdoor Water Budget Calculation Equation
      8. Identifying High Consumption
    7. Seminars, Workshops & Classes
      1. Residential
      2. HOAs
      3. Professional Landscaper Certification Course
      4. Educator Workshops
    8. Colorado River Water Conservation Program
    9. Conservation Links
      1. CV Water Counts
      2. Desert-Friendly Plants
      3. Save Our Water
      4. Water Management Survey
    10. Professional Landscapers
      1. Qualified Water Efficient Landscapers
      2. Coachella Valley Soils
        1. Permeability
        2. Soil Stratification
        3. Soil Types
      3. Conservation Maps & Documents
      4. Landscape & Irrigation System Design Plans
      5. Professional Landscaper Certification Course
    11. Lush & Efficient Revised Edition (PDF)
    12. ET
      1. ET Information
      2. Your Monthly Watering Budget
    13. Overseeding
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  5. Business

    1. Bid Opportunities
    2. Construction Inspector Scheduling
    3. Development Design Manual
      1. Appendices
      2. Engineering Forms
      3. Service Rates
    4. Plan Check Status
    5. Sewer System Management Plan (SSMP)
    6. Water Supply Assessments & Verifications
    7. Developer Fees and Cost of Service Studies
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  6. Departments

    1. Administration
      1. Board Agendas
      2. Board of Directors
      3. District Code / Ordinances
      4. Notices and Agreements
    2. Communication, Education & Outreach
      1. CVWD News
      2. Community Education
      3. K-12 Education
      4. Government Affairs
    3. Customer Services
      1. Start / Stop Domestic Service
      2. Welcome New Customers
      3. Start / Stop Canal Service
      4. Login / Pay My Bill
      5. Help2Others Customer Assistance Program
      6. High Bill Assistance
        1. How-To Videos - Online Payments
        2. How-To Videos – Ask Dave How To Videos
        3. Identifying High Consumption
        4. Publications
      7. Customer Survey – How are We Doing?
      8. Delinquency Process
      9. Frequently Asked Questions
    4. Engineering
      1. Development Design Manual
      2. Developer & Miscellaneous Water Rates & Fees
      3. Engineering Reports
      4. How to Obtain Residential Domestic Water Service
    5. Finance
      1. Rates
      2. Financial Information
      3. Procurement & Contracts
      4. Budget
      5. Public Notices
      6. Financial Statements - Audited (ACFR)
    6. Human Resources
      1. Careers & Job Openings
      2. Benefits
    7. Operations & Maintenance
      Sewer System Management Plan (SSMP)
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  7. How Do I...

    1. Pay My Bill
    2. Start / Stop Domestic Service
    3. Report Water Waste
    4. Contact Us
    5. Apply For
      1. Employment Opportunities
      2. Payment Options
      3. Rebates
      4. Start / Stop Canal Service
      5. Request for Account Review
      6. Residential Customer Appeal Form
      7. Request For Process Water Allowance
    6. Find
      1. Frequently Asked Questions
      2. Public Information Documents
      3. Order Canal Water Online
      4. Rates
      5. Water Conservation Information
      6. Emergency Preparedness Information
    7. How to
      1. How to Read Your Tax Bill (PDF)
      2. Remove or Reduce my meter
      3. Guide to understanding IWAA (PDF)
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  8. Feature Links

    Accessibility
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  1. Coachella Valley Water District California Homepage

  2. Save our water - learn more about the California drought

Hours & Phone Numbers

  1. Office Hours
    Monday thru Friday
    8:00 a.m. to 4:00 p.m.

    Main Phone Numbers
    Phone (760) 398-2651

    Customer Service
    Phone (760) 391-9600
    Fax (760) 398-3190
    Contact Us

Addresses & Locations

  1. Payment Address
    P.O. Box 5000
    Coachella, CA 92236

    Mailing Address
    P.O. Box 1058
    Coachella, CA 92236
      
    Office Locations
    Palm Desert Operations Building
    Steve Robbins Administration Building
    Critical Support Services
    Coachella Office 

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