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Utility Bill Assistance

Several programs are available for Coachella Valley residents that may help due to economic hardship.     

 

Help2Others

CVWD has partnered with United Way to create the Help2Others Customer Assistance Program to help eligible customers pay their water bill.

How does the program work?

Eligible residential customers can receive a $150 credit on their water bill once in a 12 month period. Customers must reapply for subsequent years. The Customer Assistance Program is managed by Inland SoCal United Way, who screens eligible customers and provides them with assistance in paying a past due water bill.

See Help2Others Assistance Program — Inland SoCal United Way (inlandsocaluw.org) for more information.

 

Inland Southern California United Way

Inland Southern California United Way’s mission is to unite people, ideas and resources to empower our community and improve lives. Among the many services offered are Emergency Rental Assistance, School Tools, Prescription Savings Card, and Crisis Helpline. Find services in Riverside and San Bernadino counties by searching our 211+ database or dialing 2-1-1 to speak with a Community Resource Advisor 24 hours a day 7 days a week.

 

Community Action Partnership of Riverside County

Community Action changes people’s lives, embodies the spirit of hope, improves communities, and makes America a better place to live. We care about the entire community, and we are dedicated to helping people help themselves and each other. Community Action Partnership of Riverside County offers many Services and Programs, including:

  1. Water and Electric Utility Assistance
  2. Volunteer Income Tax Assistance
  3. Youth Programs
  4. Tech for Success
  5. Health and Wellness Resource Fairs

Visit https://capriverside.org for full details.

 

Food Programs

The following Food Programs are ready to help provide food:

 

Free or Reduced Cost Community Resources

Search for community resources and a range of services, including medical, financial, transportation, housing, food, job training, legal help and more.

 

Internet Options for Low- and Fixed-Income Households

Having access to reliable internet service is more important than ever, but many plans are expensive for low- and fixed-income customers. Fortunately, you can take advantage of multiple plans and programs to secure low-income internet service or free high-speed internet.

  1. Coachella Valley Water District California Homepage

  2. Save our water - learn more about the California drought

Hours & Phone Numbers

  1. Office Hours
    Monday thru Friday
    8:00 a.m. to 4:00 p.m.

    Main Phone Numbers
    Phone (760) 398-2651

    Customer Service
    Phone (760) 391-9600
    Fax (760) 398-3190
    Contact Us

Addresses & Locations

  1. Payment Address
    P.O. Box 5000
    Coachella, CA 92236

    Mailing Address
    P.O. Box 1058
    Coachella, CA 92236
      
    Office Locations
    Palm Desert Operations Building
    Steve Robbins Administration Building
    Critical Support Services
    Coachella Office 

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