Analytical services are available for the following community members:
State Small Systems regulated by the Riverside County Department of Environmental Health (DEH)
Small Systems regulated by Federal EPA
Mobile Food vendors regulated by Riverside County DEH
Private well owners
CVWD is open for water quality sample drop-offs on Tuesdays between 8:30 and 11:30 a.m. (excluding holidays). Sample bottles can be picked up during normal laboratory business hours (Monday-Thursday 8:00 am to 4:00 pm and Fridays 8:00 am to 3:00 pm).
For assistance, customers can walk up to the Customer Service Window in the main lobby of the Palm Desert facility located at 75-525 Hovley Lane East.
The standard turnaround time (TAT) for final report of results is 30 calendar days.
For further information regarding laboratory analytical services, contact Wilfred Gonzalez, Laboratory Director, at (760) 398-2651.
If you are a CVWD customer with water quality questions, please refer to our Annual Review and Water Quality Report. If you need further assistance, please contact our Water Quality Division at (760) 398-2651.