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Wastewater Treatment

Wastewater Collections & Treatment Services

Coachella Valley Water District is committed to providing safe, reliable, affordable sewer service to our communities. CVWD began wastewater collection and treatment services in 1968, acquiring the Palm Desert Country Club’s water and sewer systems. 

Today the CVWD provides wastewater service to more than 105,200 home and business accounts. It operates 5 water reclamation plants from Palm Desert to Thermal. It maintains more than 1,100 miles of sewer pipelines and 27 lift stations that collect and transport wastewater to the nearest water reclamation facility.

CVWD treats wastewater at 3 different plants to meet state ­­­standards for non-potable water for irrigation. Every gallon of recycled water used for outdoor irrigation saves precious groundwater for potable use by domestic customers.

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Keep our sewer system flowing

Disposing trash, chemicals, or other items directly into a sewer line is against the law and can cause expensive damage to pumps and valves in the sewer system. It is also against the law. 

Help prevent sewer backups in your home and major damage to sewer pipes.

Customers are responsible for the pipes in your home. CVWD is responsible for keeping the sewer pipelines and facilities clear and functioning to provide customers with reliable sewer service

Do not flush these items down the toilet 

  • “Flushable” wipes, cotton pads and swabs, facial tissues, or other personal hygiene items go in the trash. Wipes are not flushable, even if the packaging says they are. 
  • Paper towels or cleaning wipes should go into the trash can.
  • Hazardous waste such as household chemicals, cleaning paint, cement, stucco, or pool grout should be disposed of at a household waste collection site. 
  • Medications and prescriptions should be disposed of in a sealed container or at a household waste collection site. Drugs should never be flushed down the sink or toilet.

Do not put these items down the sink drain 

  • Scrape hardened grease into the trash can, not into a sink drain or garbage disposal. Grease is a common byproduct of cooking with meat fats, oil, butter, margarine, lard, and shortening. When it enters a home or business’s plumbing system, it sticks to the inside of sewer pipes, causing costly damage. Home garbage disposals do not keep grease out of the plumbing system.
  • Paper towels, eggshells, and coffee grounds go in the trash. 

For more up-to-date information regarding CVWD Wastewater Treatment & Sewer Services, check out our Fact Sheet (English / Spanish)

  1. Coachella Valley Water District California Homepage

  2. Save our water - learn more about the California drought

Hours & Phone Numbers

  1. Office Hours
    Monday thru Friday
    8:00 a.m. to 4:00 p.m.

    Main Phone Numbers
    Phone (760) 398-2651

    Customer Service
    Phone (760) 391-9600
    Fax (760) 398-3190
    Contact Us

Addresses & Locations

  1. Payment Address
    P.O. Box 5000
    Coachella, CA 92236

    Mailing Address
    P.O. Box 1058
    Coachella, CA 92236
      
    Office Locations
    Palm Desert Operations Building
    Steve Robbins Administration Building
    Critical Support Services
    Coachella Office 

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