What are the drawbacks of a 12-hour order vs. the benefits of 24-hour order?
A 12-hour order is basically an order that may be anywhere from 8-12 hours in length. The meter will get turned on between the hours of 6:30 and 11 a.m., and turned off toward the end of the day, between 5 and 9:30 p.m. A 12-hour run is problematic for the same reasons as an unscheduled order in that it will cause disruptions of service to the other users on the lateral. The most common issue that will take place is a surge in the line. A 24-hour order may be on anywhere from 22-24 hours in length. This type of order tends to provide a more consistent flow. The variance in the length of the order will depend upon how many meters are running on that particular day. Typically the laterals with 24-hour orders will have the least amount of delivery issues.

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1. Why am I unable to order a 12-hour for today?
2. How many gallons of water are in an acre-foot?
3. Are there conversion formulas to assist with CFS (cubic feet per second) water calculations?
4. How do I read my meter?
5. What types of services charges will I incur?
6. How do I know how much water to order if it’s my first time?
7. I was told that a zanjero will be coming out to my meter? What or who is a zanjero?
8. How long does it take to receive my water once the zanjero opens the meter?
9. I was told that my meter has been prorated for today’s order. What does that mean?
10. How much water can I order if I use a pump?
11. What is a meant by a short, long, and intermediate delivery?
12. What are the drawbacks of a 12-hour order vs. the benefits of 24-hour order?
13. I was told there is a surge in the line, what does that mean?
14. Will I be informed whenever the distribution system requires maintenance?
15. If my meter doesn’t register, do I still get charged for using water?
16. Can you give me a brief history of the canal distribution system and how it functions?
17. Why am I not allowed to “work” my own meter?
18. What is a split order?
19. What is an emergency off?
20. Is there such thing as an "emergency on"?
21. If I request a non-emergency off or an unscheduled on, how long do I have to wait for the task to be completed?
22. How much water am I allowed to order?