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  1. Home

  2. About Us

    1. About CVWD
      1. Our Promise
      2. The CVWD Blog
      3. Where does my water come from?
      4. Fields of Service
        1. Agricultural Irrigation & Drainage
        2. Domestic Water
        3. Groundwater Replenishment & Imported Water
        4. Recycled / Nonpotable Water
        5. Stormwater Protection & Flood Control
          1. Flood Maps for eastern Coachella Valley
        6. Wastewater Treatment
        7. Water Conservation
      5. Strategic Plan
    2. CVWD Map
    3. Organization
      1. Departments
      2. Board of Directors
      3. Board Agendas
      4. Organization Chart
    4. Long-Term Water Management
      1. Salt & Nutrient Management Planning
      2. Sustainable Groundwater Management Act
        1. Indio Subbasin SGMA Compliance
        2. Mission Creek Subbasin SGMA Compliance
      3. Coachella Valley’s IRWMP
      4. Water Rights
    5. Regional Issues
      1. California’s State Water Project
      2. Coachella Regional Water Management Group
      3. Salton Sea
      4. QSA Water for the Future
      5. Disadvantaged Communities Task Force
      6. Information About Agua Caliente Lawsuit
    6. News & Information
      1. COVID-19 Updates
        1. COVID-19 Updates
        2. Water Quality
          1. Chromium-6
          2. Stannous Chloride Demonstration Project
          3. Lead and Copper Information
          4. PFOA and PFOS
        3. Manage Your Account/Pay Your Bill Online
        4. Start/Stop Service
        5. CVWD News Releases
        6. EPA's Flushing Guidance
      2. News Releases
      3. Board Agendas
      4. Public Information Documents
      5. District Code / Ordinances
      6. Publications
        1. Bill Inserts
      7. Emergency Preparedness
      8. Government Transparency
        1. Enterprise System Catalog
      9. E-Notifications
      10. Environmental Documents
        1. 2017/18 Non-Potable Water Connections Project
        2. CV Stormwater Channel Improvement Project
        3. East Coachella Valley Water Supply Project
        4. East Side Dike Improvement Project, Phase 1
        5. Eastern Coachella Valley Stormwater Master Plan
        6. Highway 86 Domestic Water Transmission Main
        7. Palm Desert Groundwater Replenishment Project
        8. Sanitation Master Plan Update 2020
        9. Thousand Palms Flood Control Project
        10. Whitewater River Groundwater Replenishment Project
    7. Careers and Job Openings
      1. Job Opportunities
      2. Job Opportunities for Internal Candidates Only
      3. Job Descriptions
      4. Benefits
    8. Employees
      1. Citrix
      2. Access Outlook Email
      3. Employee Self Service
      4. Remote Workplace Instructions
    9. Projects
      1. AMI Pilot Project
      2. Talavera
      3. Highway 86 Extension Project
      4. Local Hazard Mitigation Plan
      5. Sun City Palm Desert Pipeline Replacement
    10. Government Affairs
    11. CVWD Store
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  3. Services

    1. Domestic Water Service
      1. Pay My Bill
      2. Start / Stop Domestic Service
      3. Payment Options
      4. Customer Assistance Program
      5. Domestic FAQs
      6. Welcome New Customers
    2. Sanitation Service
    3. Canal Water Service
      1. Order Canal Water Online
      2. Start / Stop Canal Service
      3. Canal Ordering Holiday Hours
      4. Canal FAQs
    4. RAC Service
      1. Replenishment Assessment Charge
        1. East Whitewater River Subbasin Area of Benefit
        2. Mission Creek Subbasin Area of Benefit
        3. West Whitewater River Subbasin Area of Benefit
      2. Artesian Well Rebate Program
      3. RAC FAQs
    5. Water Quality
      1. Chromium-6
      2. Stannous Chloride Demonstration Project
      3. Lead and Copper Information
      4. PFOA and PFOS
    6. Education
      1. Tours
      2. Speakers & Events
      3. Seminars & Workshops
      4. Publications
      5. Tools for Teachers
      6. Calendar
    7. Rates
      1. Rate Changes
      2. Nonpotable Water Rates
      3. Variance Forms
    8. Metal Theft & Tampering
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  4. Conservation

    1. Rebates
      1. Indoor Rebates
      2. Landscape Rebates
      3. Artesian Well Rebate
    2. Report Water Waste
    3. Water-use Restrictions Information
    4. Seminars, Workshops & Classes
      1. Residential
      2. Professional Landscaper Certification Course
      3. Educator Workshops
    5. Tips for Residents
      1. Ask Dave How To Videos
      2. Residential Landscape Tips
      3. Watering Guide
      4. New Conservation Laws
      5. Conservation Tips & Fact Sheets
      6. Conservation Publications
        1. Lush & Efficient Guide
        2. Water Wise at Home
      7. Outdoor Water Budget Calculation Equation
      8. Identifying High Consumption
    6. HOAs & Businesses
      1. Resources & Tools
      2. New Conservation Laws
      3. Restaurant Table Tents
    7. Agriculture
    8. Professional Landscapers
      1. Coachella Valley Soils
        1. Permeability
        2. Soil Stratification
        3. Soil Types
      2. Conservation Maps & Documents
      3. Landscape & Irrigation System Design Plans
      4. New Conservation Laws
      5. Professional Landscaper Certification Course
    9. Weather & ET
      1. Weather
        1. ET° Information
      2. ET information
      3. Understanding ET°
      4. Your Monthly Watering Budget
    10. Conservation Links
      1. CV Water Counts
      2. Desert-Friendly Plants
      3. Save Our Water
      4. Water Management Survey
    11. Water Conservation Contests
    12. Overseeding
    13. Lush & Efficient Revised Edition (PDF)
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  5. Business

    1. Bid Opportunities
    2. Construction Inspector Scheduling
    3. Development Design Manual
      1. Appendices
      2. Engineering Forms
      3. Service Rates
    4. Plan Check Status
    5. Sewer System Management Plan (SSMP)
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  6. Departments

    1. Administration
      1. Board Agendas
      2. Board of Directors
      3. District Code / Ordinances
      4. Notices and Agreements
    2. Communication & Conservation
      1. Outreach & Education
        1. News Releases
        2. Tours
        3. Seminars, Workshops & Classes
      2. Conservation
        1. Water Budgets
        2. Indoor Rebates
        3. Landscape Rebates
        4. Other Rebates
      3. Government Affairs
    3. Customer Services
      1. Start / Stop Domestic Service
      2. Welcome New Customers
      3. Start / Stop Canal Service
      4. Login / Pay My Bill
      5. Help2Others Customer Assistance Program
      6. High Bill Assistance
        1. How-To Videos - Online Payments
        2. How-To Videos – Ask Dave How To Videos
        3. Identifying High Consumption
        4. Publications
      7. Customer Survey – How are We Doing?
      8. Delinquency Process
      9. Frequently Asked Questions
    4. Engineering
      1. Development Design Manual
      2. Developer & Miscellaneous Water Rates & Fees
      3. Engineering Reports
    5. Finance
      1. Rates
      2. Financial Information
      3. Procurement & Contracts
      4. Budget
    6. Human Resources
      1. Careers & Job Openings
      2. Benefits
    7. Operations & Maintenance
      1. Sewer System Management Plan (SSMP)
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  7. How Do I...

    1. Pay My Bill
    2. Start / Stop Domestic Service
    3. Report Water Waste
    4. Contact Us
    5. Apply For
      1. Employment Opportunities
      2. Payment Options
      3. Rebates
      4. Start / Stop Canal Service
      5. Request for Account Review
      6. Residential Customer Appeal Form
    6. Find
      1. Frequently Asked Questions
      2. Public Information Documents
      3. Order Canal Water Online
      4. Rates
      5. Water Conservation Information
      6. Emergency Preparedness Information
    7. How to
      1. How to Read Your Tax Bill (PDF)
      2. Remove or Reduce my meter
      3. Guide to understanding IWAA (PDF)
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