Jump to:
  1. Home
  2. About Us
  3. Services
  4. Conservation
  5. Business
  6. Departments
  7. How Do I...

  1. Home

  2. About Us

    1. About CVWD
      1. Our Promise
      2. The CVWD Blog
      3. Where does my water come from?
      4. Fields of Service
        1. Agricultural Irrigation & Drainage
        2. Domestic Water
        3. Groundwater Replenishment & Imported Water
        4. Recycled / Nonpotable Water
        5. Stormwater Protection & Flood Control
          1. Flood Maps for eastern Coachella Valley
        6. Wastewater Treatment
        7. Water Conservation
      5. Strategic Plan
      6. Redistricting
    2. CVWD Map
    3. Organization
      1. Departments
      2. Board of Directors
      3. Board Agendas
      4. Board Minutes
      5. Organization Chart
    4. Long-Term Water Management
      1. Salt and Nutrient Management Planning
      2. Sustainable Groundwater Management Act
        1. Indio Subbasin SGMA Compliance
        2. Mission Creek Subbasin SGMA Compliance
      3. Integrated Regional Water Management Planning
      4. Water Rights
      5. Urban Water Management Planning
      6. CVWD Climate Action & Adaptation Plan
    5. Regional Issues
      1. California’s State Water Project
      2. Colorado River Water
      3. Coachella Regional Water Management Group
      4. Salton Sea
      5. QSA Water for the Future
      6. Disadvantaged Communities Task Force
    6. News & Information
      1. COVID-19 Updates
        1. COVID-19 Updates
        2. Water Quality
          1. Chromium-6
          2. Stannous Chloride Demonstration Project
          3. Lead and Copper Information
          4. PFOA and PFOS
        3. Manage Your Account/Pay Your Bill Online
        4. Start/Stop Service
        5. CVWD News Releases
        6. EPA's Flushing Guidance
      2. News Releases
      3. Board Agendas
      4. Public Information Documents
      5. Public Notices
      6. District Code / Ordinances
      7. Publications
        1. Bill Inserts
      8. Emergency Preparedness
      9. Government Transparency
        1. Enterprise System Catalog
      10. E-Notifications
      11. Environmental Documents
        1. Mid-Canal Storage Project
        2. 2020/21 Non-Potable Water Connections Project
        3. 2017/18 Non-Potable Water Connections Project
        4. Airport Boulevard Sewer Consolidation Project
        5. Avenue 66 Trunk Sewer Project
        6. Booster Station 5513W/5514 Improvements and Reservoir 5514-2 Construction
        7. CV Stormwater Channel Improvement Project
        8. East Coachella Valley Water Supply - Valley View Mobile Home Park Water Consolidation Project
        9. East Coachella Valley Water Supply – Saint Anthony Mobile Home Park Consolidation Project
        10. East Side Dike Improvement Project, Phase 1
        11. IXTP 7991 Replacement Project Draft IS/MND
        12. Palm Desert Groundwater Replenishment Project
        13. Reservoirs 4711-3 and 4711-4 Project
        14. Sanitation Master Plan Update 2020
        15. Thousand Palms Flood Control Project
        16. Whitewater River Groundwater Replenishment Project
      12. Student Activity Books Request Form
      13. Media Kit
    7. Careers and Job Openings
      1. Job Opportunities
      2. Job Opportunities for Internal Candidates Only
      3. Job Descriptions
      4. Benefits
    8. Employees
      1. Citrix Cloud (New)
      2. Citrix Legacy (Old)
      3. Access Outlook Email
      4. Employee Self Service
      5. GIS Portal (On-Premises)
      6. Remote Workplace Instructions
    9. Projects
      1. AMI Pilot Project
      2. Cimmaron Well Drilling
      3. North Indio Regional Flood Control Project
      4. Sewer Pipeline Rehabilitation Project
    10. Government Affairs
    11. CVWD Store
    ▲ Back to Top

  3. Services

    1. Domestic Water Service
      1. Pay My Bill
      2. Start / Stop Domestic Service
      3. Payment Options
      4. Customer Assistance Program
      5. Domestic FAQs
      6. Welcome New Customers
      7. Utility Bill Assistance
    2. Sanitation Service
    3. Canal Water Service
      1. Order Canal Water Online
      2. Start / Stop Canal Service
      3. Irrigation Water Availability Assessment (IWAA)
      4. Canal Ordering Holiday Hours
      5. Canal FAQs
    4. RAC Service
      1. Replenishment Assessment Charge
        1. East Whitewater River Subbasin Area of Benefit
        2. Mission Creek Subbasin Area of Benefit
        3. West Whitewater River Subbasin Area of Benefit
      2. Artesian Well Rebate Program
      3. RAC FAQs
    5. Water Quality
      1. Chromium-6
      2. Stannous Chloride Demonstration Project
      3. Lead and Copper Information
      4. PFOA and PFOS
    6. Education
      1. Tours
      2. Speakers & Events
      3. Seminars & Workshops
      4. Publications
      5. Tools for Teachers
      6. Student Activity Books
      7. Calendar
    7. Rates
      1. Rate Changes
      2. Nonpotable Water Rates
      3. Variance Forms
    8. Metal Theft & Tampering
    ▲ Back to Top

  4. Conservation

    1. Rebates
      1. Residential Rebates
      2. HOA and Commercial Rebates
    2. Drought Updates
      1. Drought Penalty Calculator
    3. Report Water Waste
    4. Ask CVWD Video Series
    5. Watering Guide
    6. Conservation Tips for Residents
      1. Ask CVWD How To Videos
      2. Prototype Front Yards
      3. Residential Landscape Tips
      4. Watering Guide
      5. Conservation Tips & Fact Sheets
      6. Conservation Publications
        1. Lush & Efficient Guide
        2. Water Wise at Home
      7. Outdoor Water Budget Calculation Equation
      8. Identifying High Consumption
    7. Seminars, Workshops & Classes
      1. Residential
      2. Professional Landscaper Certification Course
      3. Educator Workshops
    8. HOAs & Businesses
      1. Restaurant Table Tents
      2. Non-Functional Turf Fact Sheet & FAQs
    9. Colorado River Water Conservation Program
    10. Conservation Links
      1. CV Water Counts
      2. Desert-Friendly Plants
      3. Save Our Water
      4. Water Management Survey
    11. Professional Landscapers
      1. Coachella Valley Soils
        1. Permeability
        2. Soil Stratification
        3. Soil Types
      2. Conservation Maps & Documents
      3. Landscape & Irrigation System Design Plans
      4. Professional Landscaper Certification Course
    12. Lush & Efficient Revised Edition (PDF)
    13. ET
      1. ET Information
      2. Understanding ET°
      3. Your Monthly Watering Budget
    14. Overseeding
    ▲ Back to Top

  5. Business

    1. Bid Opportunities
    2. Construction Inspector Scheduling
    3. Development Design Manual
      1. Appendices
      2. Engineering Forms
      3. Service Rates
    4. Plan Check Status
    5. Sewer System Management Plan (SSMP)
    6. Water Supply Assessments & Verifications
    ▲ Back to Top

  6. Departments

    1. Administration
      1. Board Agendas
      2. Board of Directors
      3. District Code / Ordinances
      4. Notices and Agreements
    2. Communication & Conservation
      1. Tours
      2. Seminars, Workshops & Classes
      3. Water Budgets
      4. Rebates
      5. Government Affairs
    3. Customer Services
      1. Start / Stop Domestic Service
      2. Welcome New Customers
      3. Start / Stop Canal Service
      4. Login / Pay My Bill
      5. Help2Others Customer Assistance Program
      6. High Bill Assistance
        1. How-To Videos - Online Payments
        2. How-To Videos – Ask Dave How To Videos
        3. Identifying High Consumption
        4. Publications
      7. Customer Survey – How are We Doing?
      8. Delinquency Process
      9. Frequently Asked Questions
    4. Engineering
      1. Development Design Manual
      2. Developer & Miscellaneous Water Rates & Fees
      3. Engineering Reports
    5. Finance
      1. Rates
      2. Financial Information
      3. Procurement & Contracts
      4. Budget
      5. Public Notices
    6. Human Resources
      1. Careers & Job Openings
      2. Benefits
    7. Operations & Maintenance
      1. Sewer System Management Plan (SSMP)
    ▲ Back to Top

  7. How Do I...

    1. Pay My Bill
    2. Start / Stop Domestic Service
    3. Report Water Waste
    4. Contact Us
    5. Apply For
      1. Employment Opportunities
      2. Payment Options
      3. Rebates
      4. Start / Stop Canal Service
      5. Request for Account Review
      6. Residential Customer Appeal Form
      7. Request For Process Water Allowance
    6. Find
      1. Frequently Asked Questions
      2. Public Information Documents
      3. Order Canal Water Online
      4. Rates
      5. Water Conservation Information
      6. Emergency Preparedness Information
    7. How to
      1. How to Read Your Tax Bill (PDF)
      2. Remove or Reduce my meter
      3. Guide to understanding IWAA (PDF)
    ▲ Back to Top

  8. Feature Links

    1. Accessibility
    ▲ Back to Top