What services will be provided by CVWD’s new online payment service?
CVWD’s new service is an all-in-one, user-friendly system providing a number of convenient services. CVWD will offer secured payments through the Paymentus payment portal using: Visa, Mastercard, Discover, American Express, and eCheck as well as the following services:

  1. AutoPay
  2. Pay by text
  3. Pay by phone
  4. Stored Payments methods
  5. Paperless billing via email and text
  6. Copies of bills and payment history
  7. One time payments without logging in

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1. I currently use Click2Gov to access my CVWD account information. How will I switch to Paymentus?
2. When will this change take place?
3. What services will be provided by CVWD’s new online payment service?
4. I am currently on e-billing. Will I continue to receive e-bills?
5. What are the charges to use this service?
6. Will I still get the information that used to come with my paper bill?
7. Is my personal data secure?
8. Why is CVWD making this change?
9. How do I get additional information?