Frequently Asked Questions

CVWD has a robust emergency response plan to respond proactively to natural disasters. Key components include proactive maintenance of hydrants and reservoirs, backup power generators, water quality monitoring, communication measures, and close collaboration with local fire departments and authorities. These measures ensure critical water infrastructure and supply remain protected and operational during emergencies.

While natural disasters and their impact are unpredictable, CVWD’s infrastructure and emergency plans are designed to minimize disruptions. Our wells, reservoirs, and backup generators ensure continuous water availability during emergency needs. Coordination with fire departments and local authorities allows for immediate response and resource allocation. 

In extreme cases, water quality could be compromised, and you could be advised not to drink the water until further notice. This alert is called a Boil Notice. For more information, scroll down to the “Boil Notice” section on this page.

We implement a robust maintenance program, which includes exercising lateral valves, flushing hydrants, performing inspections, and addressing any needed repairs. These proactive measures minimize the risk of failure during critical situations.

In rare cases where water pressure may be reduced due to extreme demand, CVWD takes immediate action to stabilize the system. Backup generators in each pressure zone are installed to ensure continued operations if the power is lost. Our team would also deploy additional equipment, such as portable water tanks and generators, to maintain water availability for firefighting efforts.

CVWD’s water system is robust and reliable, with wells pumping 234 million gallons of water daily. This water is stored in 68 reservoirs with a combined capacity of 174.2 million gallons. This infrastructure ensures adequate water availability for residential, commercial, and emergency needs.

Please call our 24-hour emergency operators at (760) 398-2651 to report issues with hydrants or water service emergencies.

Follow your city or county, first responders (fire, police), and utility providers such as water, power, and gas on social media and bookmark their websites and phone numbers. Ensure your contact information is up-to-date with your utility providers to receive urgent alerts.