I'm having difficulty paying my water bill online. Where can I get help?
Please see our list of common problems and answers when using the Manage My Account payment website. If your problem isn't listed, or you need additional assistance, call our web helpline at 760-391-9601, Monday through Friday, 8 a.m. to 5 p.m.Manage My Account Common Problems & Answers (PDF)

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1. How do I know my water meter is working correctly?
2. How is my water use determined?
3. What can cause an unusually high water bill?
4. How can I read my meter to determine if there is a leak?
5. I'm having difficulty paying my water bill online. Where can I get help?
6. What can I do if I believe my water usage billing is in error?
7. How do I read my tax bill?