Utility Bill Assistance

Several programs are available for Coachella Valley residents that may provide assistance due to economic hardship.     


CVWD has partnered with United Way of the Desert to create the Help2Others Customer Assistance Program to help eligible customers who are having trouble paying their water bill.

How does the program work?

Eligible residential customers can receive a $150 credit on their water bill once in a 12 month period. Customers must reapply for subsequent years.  The Customer Assistance Program is managed by United Way of the Desert. United Way of the Desert screens eligible customers and provides them with assistance in paying a past due water bill.

See www.cvwd.org/367/Customer-Assistance-Program for more information.


Low Income Household Water Assistance Program

The Low Income Household Water Assistance Program (LIHWAP) is a temporary emergency program to help low-income families with assistance on past due water and sewer bills - up to $2,000. LIHWAP is a grant. You do not have to repay it. 

To receive help, you must: 

  • Be a Riverside County resident.
  • Have an unpaid water or sewer bill.
  • Meet the income guidelines.

Download the LIHWAP flyer for full program details in English and Spanish.

Click here to download the LIHWAP program application.

United Way of the Desert Covid-19 Recovery Fund

United Way of the Desert’s COVID Recovery Fund was established to address existing gaps and unmet financial need for Coachella Valley households financially impacted by COVID-19.  Households in the Coachella Valley who meet the eligibility requirements, and provide required documentation may receive up to $500 in financial assistance per year to pay for childcare, healthcare, or household care expenses.  Eligible applicants may request assistance for no more than two bills, and each vendor will be paid directly upon all approved requests. Apply with United Way online at COVID Fund — United Way of the Desert or call 760-323-2731 Ext. 100.  P lease note, completing an application does not guarantee funding.

Imperial County Subsistence Payments Program

The County of Imperial would like to help those that have lost the ability to pay their electric, gas or water bill due to the Coronavirus pandemic.  For more information on how to apply, go to CA COVID-19 Rent Relief Program - Imperial County or call David Hernandez at (442) 265-1006 Monday through Thursday 8:00 a.m. to 5:00 p.m.

United Lift Rent & Utility Relief for Riverside County  
The United Lift program is supported by the County of Riverside and administered by the non-profits Inland SoCal, United Way and Lift to Rise.  The program provides up to twelve (12) months of unpaid rent and utilities, plus an additional 3 months of future rental payment for eligible residents.  

Apply with Lift to Rise at www.unitedlift.org or call (760) 249-2535.  Or apply at United Way of the Inland Valleys (West and Southwest), at www.inlandsocaluw.org/rental-assistance or 211 or (951) 697-4700; open 24/7. Applications will be accepted until funds are depleted, or until December 31, 2022, whichever comes first.      

Food Programs

The following Food Programs are ready to help provide food:

  • CalFresh                      www.getcalfresh.org    (877) 410-8827
  • WIC                              www.rivhero.com        (855) 748-4376
  • Senior Meals                www.rcaging.org          (800) 510-2020

Free or Reduced Cost Community Resources

Search for community resources and a range of services, including medical, financial, transportation, housing, food, job training, legal help and more.


The Community Action Partnership’s Tech for Success Program allows one to earn a refurbished desktop computer by participating in two online financial literacy workshops.   Courses are available online at www.credit.org/courses/.  Submit certificates via email to mosantana@capriverside.org. Call (951) 955-4802 for more information.