Utility Bill Assistance

We recognize these are challenging times for Coachella Valley residents and Customers may be experiencing economic hardship due to the Covid-19 pandemic.  Several programs are available that may provide assistance.     


CVWD has partnered with United Way of the Desert to create the Help2Others Customer Assistance Program to help eligible customers who are having trouble paying their water bill.

How does the program work?

Eligible residential customers can receive a $150 credit on their water bill once in a 12 month period. Customers must reapply for subsequent years.  The Customer Assistance Program is managed by United Way of the Desert. United Way of the Desert screens eligible customers and provides them with assistance in paying a past due water bill.

See http://www.cvwd.org/367/Customer-Assistance-Program for more information.

Imperial County Subsistence Payments Program

The County of Imperial would like to help those that have lost the ability to pay their electric, gas or water bill due to the Coronavirus pandemic.  For more information on how to apply, go to www.ImperialCounty.org or call David Hernandez at (442) 265-1006 Monday through Thursday 8:00 a.m. to 5:00 p.m.

Food Programs

The following Food Programs are ready to help provide food:

Free or Reduced Cost Community Resources

Search for community resources and a range of services, including medical, financial, transportation, housing, food, job training, legal help and more.


The Community Action Partnership’s Tech for Success Program allows one to earn a refurbished desktop computer by participating in two online financial literacy workshops.   Courses are available online at https://credit.org/courses/.  Submit certificates via email to mosantana@capriverside.org. Call (951) 955-4802 for more information.