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Welcome New Customers
Welcome to the Coachella Valley Water District. When you turn on the faucet, you will be receiving high quality drinking water pumped from the valley’s underground aquifer. The water is treated, tested and delivered to more than 113,000 homes and businesses across the Coachella Valley. CVWD’s responsibility to the community doesn’t end there. With a work force of approximately 500 employees and a service area of 1,000 square miles, we also provide Colorado River water to farmers and golf courses in the east valley, collect wastewater from homes and businesses and treat and recycle the water at six facilities throughout the valley. We also offer regional stormwater protection and manage a groundwater replenishment program.
For assistance please contact us.
For some important information about your new service visit Water Rates, Watering Guide, Payment Options, Rebates and Stay Connected.
Welcome Documents
- How do I know my water meter is working correctly?
- How is my water use determined?
- What can cause an unusually high water bill?
- How can I read my meter to determine if there is a leak?
- I'm having difficulty paying my water bill online. Where can I get help?
- What can I do if I believe my water usage billing is in error?
- How do I read my tax bill?