Where is the pilot taking place?

CVWD selected two communities within two miles of its Operations Building, located at 75525 Hovley Ln E., Palm Desert, CA 92211, to conduct the one-year AMI Pilot project.  One-hundred fifty (150) endpoints will be installed in the community of Indian Ridge Country Club and the remaining one-hundred fifty (150) endpoints will be installed in the Palmira and Lantana Estates Communities.

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1. What is Advanced Metering Infrastructure (AMI)?
2. What is the purpose of the AMI Pilot Project?
3. How is the project funded?
4. How long will the pilot project last?
5. Where is the pilot taking place?
6. How do I know what AMI system is installed at my meter?
7. How do I access the customer portal to view my data?
8. Whom do I contact if I have questions about the AMI Pilot Project?
9. Who will install the AMI device?
10. Is the AMI technology safe?
11. How is installation done and how long will it take?
12. Will I be able to read my meter after the AMI device is installed?
13. What is my role as a customer in the pilot project?
14. Important Note