For additional information, or if you have any questions, please e-mail CustomerService@cvwd.org or call our Customer Service Department at (760) 391-9600 Monday – Friday from 8:00 a.m. to 5:00 p.m.
Show All Answers
Once logged in with the temporary password, you will need to update your password. The CVWD account(s) currently associated with your Click2Gov profile will be in your Paymentus profile, along with AutoPay information, and paperless billing options. For security purposes, customers will be required to enter any payment methods stored in the wallet feature.
CVWD is pleased to offer our customers an easier way to pay bills and manage your account as part of our ongoing efforts to provide excellent customer service. Many customers have expressed a desire for a new payment portal that includes a more user friendly format, online copies of bills, cleaner e-bill messages, and improved e-billing options. This new service meets those needs.